Harris Hill Center, Genesis Healthcare in Concord, New Hampshire

Nursing Home Ratings • New Hampshire • Concord

Harris Hill Center, Genesis Healthcare is a for-profit nursing home. It has a total of 78 beds available, 69 are occupied. The occupancy rate is 88 percent. This facility accepts Medicare and Medicaid. Harris Hill Center, Genesis Healthcare is not located within a hospital. The most recent health inspection of this facility was on 03-08-12. The last fire safety inspection was on 03-07-12, and is fully sprinklered. The owner of this nursing home owns other nursing home facilities. Harris Hill Center, Genesis Healthcare has both resident and family councils. Number of enforcement actions: 1. The provider number is #305078.

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Harris Hill Center, Genesis Healthcare

20 Maitland Street

Concord, NH, 03301

Work (603) 224-1319

County: Merrimack Nursing homes in Merrimack County

Nursing Home Statistics

Title	Stat
Certified Number of Beds	78
Total Number of Residents	69
Percent of Occupied Beds	88%
Sprinkler Status	Fully Sprinklered
Medicare, Medicaid, or Both	Medicare and Medicaid
Located Within a Hospital	No
Type of Ownership	For Profit - Corporation
Multi-Nursing Home Ownership	Yes
Resident and Family Councils	Both
Continuing Care Retirement Community	No
Special Focus Facility	No

Harris Hill Center, Genesis Healthcare Ratings

Name	Rating
Overall Rating	3 out of 5 stars
Health Inspections	2 out of 5 stars
Nurse Staffing	4 out of 5 stars
RN Only	3 out of 5 stars
Quality Measures	3 out of 5 stars
Average Rating	3 out of 5 stars

Overall Rating: 3 out of 5 stars Dept of Health and Human Services on 03-08-12

Staffing Information

Title	Stat
Number of RN Hours Per Resident Per Day	.68
Number of LPN/LVN Hours Per Resident Per Day	.95
Total Number of Licensed Staff Hours Per Resident Per Day	1.64
Number of CNA Hours Per Resident Per Day	2.52
Number of Therapy Hours Per Resident Per Day	.08

Resident Survey (18) +

Nursing Home Treatment Deficiencies (30) +

Survey Date	Date of Correction	Category	Description	Scope	Level of Harm
03-26-10		Quality Care Deficiencies	Make sure services provided by the nursing facility meet professional standards of quality.	Few	2
03-26-10		Quality Care Deficiencies	Provide care by qualified persons according to each resident's written plan of care.	Few	2
03-26-10		Quality Care Deficiencies	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.	Some	2
03-26-10		Administration Deficiencies	Employ or obtain outside professional resources providing services in the nursing home that meet professional standards.	Some	2
03-26-10		Administration Deficiencies	Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Some	1
03-26-10		Administration Deficiencies	Keep clinical record information safe, so that it will not be lost, destroyed or used by the wrong person.	Many	1
03-26-10		Administration Deficiencies	Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.	Some	2
03-23-10		Corridor Walls and Doors Deficiencies	corridor and hallway doors that block smoke.	Some	1
03-23-10		Vertical Openings Deficiencies	proper stairway enclosures and vertical shafts.	Few	2
03-23-10		Smoke Compartmentation and Control Deficiencies	walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.	Few	2
03-23-10		Smoke Compartmentation and Control Deficiencies	smoke barrier doors that can resist smoke for at least 20 minutes.	Few	2
03-23-10		Exits and Egress Deficiencies	exit stairways and towers that are smoke proof.	Few	2
03-23-10		Illumination and Emergency Power Deficiencies	emergency lighting that can last at least 1 1/2 hours.	Few	2
03-23-10		Emergency Plans and Fire Drills Deficiencies	record of quarterly fire drills for each shift under varying conditions.	Some	2
03-23-10		Automatic Sprinkler Systems Deficiencies	automatic sprinkler systems that have been maintained in working order.	Few	2
03-23-10		Building Service Equipment Deficiencies	heating and ventilation systems that have been properly installed according to the manufacturer's instructions.	Few	2
03-23-10		Furnishings and Decorations Deficiencies	exits that are free from obstructions and can be used at all times.	Many	1
03-23-10		Smoke Compartmentation and Control Deficiencies	proper construction of ducts through walls designed to prevent smoke passage.	Few	2
03-11-11		Mistreatment Deficiencies	1) Hire only people with no legal history of abusing, neglecting or mistreating residents',' or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Some	2
03-11-11		Mistreatment Deficiencies	Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property.	Some	2
03-11-11		Resident Assessment Deficiencies	Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	Few	2
03-11-11		Resident Assessment Deficiencies	Allow the resident the right to participate in the planning or revision of the resident's care plan.	Few	2
03-11-11		Quality Care Deficiencies	Make sure services provided by the nursing facility meet professional standards of quality.	Few	2
03-11-11		Pharmacy Service Deficiencies	1) Make sure that each resident's drug regimen is free from unnecessary drugs',' 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being.	Few	2
03-11-11		Pharmacy Service Deficiencies	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.	Few	2
03-11-11		Administration Deficiencies	Give or get quality lab services/tests in a timely manner to meet the needs of residents.	Some	1
03-11-11		Administration Deficiencies	Keep accurate, complete and organized clinical records on each resident that meet professional standards.	Few	2
03-10-11		Electrical Deficiencies	properly installed electrical wiring and equipment.	Few	2
03-08-12		Resident Assessment Deficiencies	Conduct initial and periodic assessments of each resident's functional capacity.	Some	2
03-07-12		Building Service Equipment Deficiencies	properly protected cooking facilities.	Few	2

Nursing Home Inspections and Abuse Reports (5) +

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Nursing Home Ratings • New Hampshire • Concord

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Measure	Score
Percent of long-stay residents who have depressive symptoms.	16.6%
Percent of long-stay residents experiencing one or more falls with major injury.	5.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine.	98.4%
Percent of short-stay residents with Pressure ulcers that are new or worsened.	0.4%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine.	45.1%
Percent of long-stay low-risk residents who lose control of their bowels or bladder	45.1%
Percent of long-stay high-risk residents with pressure ulcers.	5.4%
Percent of long-stay residents who were physically restrained.	0.5%
Percent of short-stay residents who self-report moderate to severe pain.	28.7%
Percent of short-stay residents who newly received an antipsychotic medication.	1.4%
Percent of long-stay residents who self-report moderate to severe pain.	13.3%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder.	5.7%
Percent of long-stay residents whose need for help with daily activities has increased.	20.1%
Percent of long-stay residents with a urinary tract infection.	5.9%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine.	92.2%
Percent of long-stay residents who lose too much weight.	11.4%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine.	95.6%
Percent of long-stay residents who received an antipsychotic medication.	24.0%