Nursing Home Ratings • Michigan • Spring Lake
North Ottawa Care Center is a non-profit nursing home. It has a total of 83 beds available, 80 are occupied. The occupancy rate is 96 percent. This facility accepts Medicare and Medicaid. North Ottawa Care Center is not located within a hospital. The most recent health inspection of this facility was on 07-22-11. The last fire safety inspection was on 07-19-11, and is fully sprinklered. The owner of this nursing home does not own other nursing home facilities. North Ottawa Care Center has family councils. Number of enforcement actions: 6. The provider number is #235373. Comments
| Title | Stat |
| Certified Number of Beds | 83 |
| Total Number of Residents | 80 |
| Percent of Occupied Beds | 96% |
| Sprinkler Status | Fully Sprinklered |
| Medicare, Medicaid, or Both | Medicare and Medicaid |
| Located Within a Hospital | No |
| Type of Ownership | Non Profit - Corporation |
| Multi-Nursing Home Ownership | No |
| Resident and Family Councils | Resident |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Name | Rating |
| Health Inspections | 1 out of 5 stars |
| Overall Rating | 2 out of 5 stars |
| Quality Measures | 3 out of 5 stars |
| Nurse Staffing | 4 out of 5 stars |
| RN Only | 4 out of 5 stars |
| Average Rating | 2.8 out of 5 stars |
Overall Rating: 2 out of 5 stars Dept of Health and Human Services on 07-22-11
| Title | Stat |
| Number of RN Hours Per Resident Per Day | 0.76 |
| Number of LPN/LVN Hours Per Resident Per Day | 0.69 |
| Total Number of Licensed Staff Hours Per Resident Per Day | 1.45 |
| Number of CNA Hours Per Resident Per Day | 2.56 |
| Measure | Score |
| Percent of long-stay residents who are more depressed or anxious | 23 % |
| Percent of short-stay residents given influenza vaccination during the flu season | 90 % |
| Percent of short-stay residents who were assessed and given pneumococcal vaccination | 90+ % |
| Percent of low-risk long-stay residents who lose control of their bowels or bladder | 61 % |
| Percent of low-risk long-stay residents who have pressure sores | 4 % |
| Percent of long-stay residents given influenza vaccination during the flu season | 90+ % |
| Percent of long-stay residents who lose too much weight | 3 % |
| Percent of long-stay residents who spend most of their time in bed or in a chair | 2 % |
| Percent of short-stay residents who have pressure sores | 13 % |
| Percent of long-stay residents whose ability to move about in and around their room got worse | 5 % |
| Percent of long-stay residents who were assessed and given pneumococcal vaccination | 90+ % |
| Percent of long-stay residents who have moderate to severe pain | 4 % |
| Percent of high-risk long-stay residents who have pressure sores | 7 % |
| Percent of long-stay residents whose need for help with daily activities has increased | 13 % |
| Percent of long-stay residents who had a urinary tract infection | 9 % |
| Percent of long-stay residents who have/had a catheter inserted and left in their bladder | 8 % |
| Percent of short-stay residents who have delirium | 1 % |
| Percent of short-stay residents who had moderate to severe pain | 32 % |
| Percent of long-stay residents who were physically restrained | 5 % |
| Survey Date | Date of Correction | Category | Description | Scope | Level of Harm |
| 07-22-11 | 08-31-11 | Resident Rights Deficiencies | Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. | Pattern | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Mistreatment Deficiencies | Protect each resident from all abuse, physical punishment, and being separated from others. | Isolated | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Mistreatment Deficiencies | Protect residents from mistreatment, neglect, and/or theft of personal property. | Pattern | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents',' or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Pattern | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Mistreatment Deficiencies | Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | Widespread | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Resident Rights Deficiencies | Provide care in a way that keeps or builds each resident's dignity and self respect. | Isolated | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Nutrition and Dietary Deficiencies | 1) Provide 3 meals daily at regular times',' or 2) serve breakfast within 14 hours after dinner',' or 3) offer a snack at bedtime each day. | Pattern | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Environmental Deficiencies | Provide enough emergency electricity. | Widespread | Minimal harm or potential for actual harm |
| 07-22-11 | 08-31-11 | Administration Deficiencies | Be administered in a way that leads to the highest possible level of well being for each resident. | Widespread | Minimal harm or potential for actual harm |
| 07-19-11 | 07-21-11 | Corridor Walls and Doors Deficiencies | corridors that are separated from common areas by walls constructed to limit the passage of smoke. | Isolated | Minimal harm or potential for actual harm |
| 07-19-11 | 07-21-11 | Hazardous Area Deficiencies | construction that can resist fire for one hour or an approved fire extinguishing system. | Isolated | Minimal harm or potential for actual harm |
| 07-19-11 | 07-20-11 | Automatic Sprinkler Systems Deficiencies | portable fire extinguishers. | Widespread | Minimal harm or potential for actual harm |
| 08-03-10 | 08-15-10 | Smoke Compartmentation and Control Deficiencies | walls or barriers that prevent smoke from passing through and would resist fire for at least one hour. | Isolated | Minimal harm or potential for actual harm |
| 08-03-10 | 08-15-10 | Hazardous Area Deficiencies | construction that can resist fire for one hour or an approved fire extinguishing system. | Pattern | Minimal harm or potential for actual harm |
| 08-03-10 | 08-15-10 | Automatic Sprinkler Systems Deficiencies | automatic sprinkler systems that have been maintained in working order. | Pattern | Minimal harm or potential for actual harm |
| 08-03-10 | 08-15-10 | Electrical Deficiencies | weekly inspections and monthly testing of generators. | Widespread | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Resident Rights Deficiencies | Keep each resident's personal and medical records private and confidential. | Pattern | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Resident Rights Deficiencies | Allow residents to easily see the results of the nursing home's most recent survey. | Widespread | Potential for minimal harm |
| 07-30-10 | 09-17-10 | Mistreatment Deficiencies | Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. | Widespread | Potential for minimal harm |
| 07-30-10 | 09-17-10 | Resident Rights Deficiencies | Listen to the resident or family groups or act on their complaints or suggestions. | Pattern | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Resident Assessment Deficiencies | Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Resident Assessment Deficiencies | Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Quality Care Deficiencies | Give professional services that meet a professional standard of quality. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Quality Care Deficiencies | Give professional services that follow each resident's written care plan. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Quality Care Deficiencies | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. | Pattern | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Environmental Deficiencies | Make sure that the nursing home area is free of dangers that cause accidents. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Nutrition and Dietary Deficiencies | 1) Provide 3 meals daily at regular times',' or 2) serve breakfast within 14 hours after dinner',' or 3) offer a snack at bedtime each day. | Pattern | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Nutrition and Dietary Deficiencies | Store, cook, and give out food in a safe and clean way. | Widespread | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Pharmacy Service Deficiencies | Properly mark drugs and other similar products. | Isolated | Minimal harm or potential for actual harm |
| 07-30-10 | 09-17-10 | Environmental Deficiencies | Have a program to keep infection from spreading. | Isolated | Minimal harm or potential for actual harm |
| 09-21-09 | 11-02-09 | Corridor Walls and Doors Deficiencies | corridor and hallway doors that block smoke. | Isolated | Minimal harm or potential for actual harm |
| 09-21-09 | 10-09-09 | Hazardous Area Deficiencies | construction that can resist fire for one hour or an approved fire extinguishing system. | Isolated | Minimal harm or potential for actual harm |
| 09-21-09 | 10-31-09 | Emergency Plans and Fire Drills Deficiencies | record of quarterly fire drills for each shift under varying conditions. | Widespread | Minimal harm or potential for actual harm |
| 09-21-09 | 10-31-09 | Electrical Deficiencies | weekly inspections and monthly testing of generators. | Widespread | Minimal harm or potential for actual harm |
| 09-18-09 | 10-30-09 | Environmental Deficiencies | Provide needed housekeeping and maintenance. | Isolated | Minimal harm or potential for actual harm |
| 09-18-09 | 10-30-09 | Nutrition and Dietary Deficiencies | Store, cook, and give out food in a safe and clean way. | Pattern | Minimal harm or potential for actual harm |
| 09-18-09 | 10-30-09 | Pharmacy Service Deficiencies | Properly mark drugs and other similar products. | Pattern | Minimal harm or potential for actual harm |
| 09-18-09 | 10-30-09 | Environmental Deficiencies | Have a program to keep infection from spreading. | Pattern | Minimal harm or potential for actual harm |
| Survey Date | Date of Correction | Category | Description | Scope |
| 10-25-11 | 12-03-11 | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents',' or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated |
| 10-14-11 | 01-10-12 | Resident Rights Deficiencies | Have a private telephone available for use. | Pattern |
| 10-14-11 | 01-10-12 | Mistreatment Deficiencies | Protect each resident from all abuse, physical punishment, and being separated from others. | Isolated |
| 10-14-11 | 01-10-12 | Resident Rights Deficiencies | Provide care in a way that keeps or builds each resident's dignity and self respect. | Isolated |
| 10-14-11 | 01-10-12 | Environmental Deficiencies | Make sure that the nursing home area is free of dangers that cause accidents. | Isolated |
| 10-14-11 | 01-10-12 | Environmental Deficiencies | Make sure that a working call system is available in each resident's room or bathroom and bathing area. | Widespread |
| 08-05-11 | 09-08-11 | Quality Care Deficiencies | Give each resident care and services to get or keep the highest quality of life possible. | Isolated |
| 08-05-11 | 09-08-11 | Quality Care Deficiencies | Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene. | Isolated |
| 06-09-10 | 07-15-10 | Quality Care Deficiencies | Give professional services that follow each resident's written care plan. | Pattern |
| 06-09-10 | 07-15-10 | Nutrition and Dietary Deficiencies | Store, cook, and give out food in a safe and clean way. | Widespread |
| 04-27-10 | 05-25-10 | Mistreatment Deficiencies | Protect each resident from all abuse, physical punishment, and being separated from others. | Isolated |
| 04-27-10 | 05-25-10 | Mistreatment Deficiencies | 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents',' or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Isolated |
| 04-27-10 | 05-25-10 | Administration Deficiencies | Be administered in a way that leads to the highest possible level of well being for each resident. | Isolated |
Nursing Home Ratings • Michigan • Spring Lake
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